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TRAS Service
This service will allow us to
Log On to your computer and help you resolve most Technical Issues via a phone call. (more information)
Standard Service
To book routine non emergency service
for your system, or to plan your
Upgrades please e-mail or call
Emergency Cover
Always call and if we are unavailable to take your call please
leave a message with our answer service on 08452 243127
we always call back.
Emergency Data Recovery 24/7 please contact
Service level Agreements
Our service level agreements come in
three types
Gold
This service level is next working day service with free technical support.
This covers your complete labour costs.
Silver
This service level is 1 to 2 working day service with free technical support.
This covers your complete labour costs.
Bronze
This service level is 5 to 7 working day service with free technical support.
This does not cover your on site labour costs.
All our service plans can be subscribed to in blocks
Web site design & hosting
service
In addition to the above
service plans we offer a one stop web site design and hosting shop
including
Domain names
Hosting
Scripting service
Shopping Carts
Complete shop to site integration.
Installaions
Repairs for Home and Business
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